Frequently asked Questions (FAQs) – Trenzora
Welcome to our FAQ phase! We’ve responded the maximum questions to make your shopping experience at Trenzora.in easy, cozy, and fun.
🛒 1. what is Trenzora.in?
Trenzora.in is a stylish Indian fashion online and lifestyle keep imparting a huge variety of clothing, accessories, gadgets, and more for men, women and young adults. We combine style, affordability, and fast shipping to bring fashion to your doorstep.
🚚 2. Do you supply across India?
Yeah! We offer pan-India delivery consisting of metro cities, towns and distant places.
Shipping is absolutely free — no hidden expenses.
⏱️ 3. How lengthy does shipping take?
Metro cities: 2–4 working days
Other places: 5-7 working days
You can track your order status anytime using the tracking link dispatched through sent via mail and SMS after dispatch.
🔁 4. What's your go back and exchange coverage?
We provide a 7-day smooth return and trade window on eligible merchandise. If you’re now not glad or need a exceptional size or color, clearly improve a request via “My Orders” or contact our aid team.
🧾 5. Are there any go back conditions?
Yeah! for a successful go back:
. The object need to be unused and in authentic circumstance
. Tags, packaging, and invoice need to be intact
. Electronics have to be returned with all accessories
Note: Few gadgets marked as “non-returnable” (like innerwear, personal devices) can’t be again due to hygiene or policy.
💳 6. What Transaction methods do you take delivery of?
We accept:
. Debit & credit cards (Visa, mastercard, RuPay)
. UPI & Wallets (PhonePe, Google Pay, Paytm)
. Net Banking
. Cash on shipping (COD) to be
had on choose out pin codes
🛍️ 7. How do I place an order?
Placing an order is straightforward:
1. Browse your favorite merchandise
2. Choose your preferred size, then proceed by clicking “Add to Cart”
3. Proceed to checkout and fill in delivery information
4. Choose Payment method and confirm your order
You’ll obtain affirmation via electronic mail and SMS.
🔐 8. Is buying on Trenzora secure?
Without a doubt! We use at ease encryption technology (SSL)
to guard your non-public and price statistics.
Your privacy and safety are
our pinnacle priorities.
📦 9. Placed the wrong order? Here’s the way to fix it!
Yes, you may make modifications or cancel your order within 1 to 2 hours of putting it,
supplied it hasn’t been packed or shipped yet.
After your order has been dispatched, it cannot be changed or canceled.
In case you want assist urgently, we endorse attaining out to our support crew as quickly as viable
💬 10. How do I contact Trenzora.in customer support?
We’re to be had 24/7 to help you via:
📧 e mail: aid@Trenzora.in
💬 WhatsApp Chat
📞 Smartphone aid: Coming quickly
🎁 11. Do you provide offer or promotional gives?
Yes! We regularly offer:
. Day by day offers & flash income
Holiday deals & Buy One Get One free!.
First-time person discounts
Stay updated with the useful resource of subscribing
to our e-book or following us on social media.
📐 12. How do I recognize my length?
Every product page includes a length chart to help you pick out an appropriate in shape. nevertheless uncertain?
Contact us — we’re satisfied to guide you!
🧵 13. Are your merchandise authentic and proper satisfactory?
Yes. We handiest promote true, hand-picked, fine-examined products from trusted manufacturers and carriers. Style and durability move hand-in-hand at Trenzora.
📲 14. Do you've got a cellular app?
Our mobile app is in development and launching quickly! till then, you could store without problems on our mobile-optimized internet site.
🏪 15. Do you have got any offline stores?
At the present time, we operate online, however we’re making plans to launch Trenzora shops in foremost Indian towns soon. stay tuned for updates!
✉️ 16 I have more questions. What need to I do?
We’re constantly here to assist. Drop us a message through
📧 e-mail: guide@Trenzora.in
💬 WhatsApp: Available 24/7
We commonly reply within 1–2 operating hours.
🔔 Tip: For brief help, Check the footer hyperlinks or your order affirmation email. maximum answers are just a click on away!